Chumba Casino Customer Service

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Chumba Casino uses a sweepstakes model that offers a free chance to claim cash prizes while playing the same kind of casino games that cost money to play in legalized and regulated gambling markets.

Because the promotional sweepstakes model is legal in every state except Washington, just about everyone across the United States can play online casino games for a chance to redeem prizes on Chumba. The same kind of sweepstakes model is also used on Chumba Casino’s sister site, Global Poker, an online social poker site. Both websites are owned by VGW Malta Ltd.

Chumba Casino is a reAL deal. I cashed out for $400 and it was in my paypal account in less than 24 hrs. However, the verification process could take some time-usually a day or two-depending on your docs. If you need to contact Chumba Casino customer support, you can do so via the “Contact” section of the casino’s website. There is no phone or live chat support available but representatives can be reached up to 24 hours a day, 7 days a week. In addition to the contact form, you can reach Chumba Casino through support@chumbacasino.com. At Chumba Casino No Deposit., we are always here to help our visitors in the best way possible. For any questions related to bonus codes and reviews listed on our site, please get in touch with our friendly support executives via email: information@chumbacasinonodeposit.com. Chumba Casino customer support. Chumba Casino’s terms and conditions work doubly well as a thorough and organized FAQ section. If you need further help with your question, you can reach out to Chumba Casino customer support using one of the following ways: Chumba Casino’s Facebook page. Standard “contact us” query form.

+ Bonus 2 Sweeps Coins Free On Signup
Daily FREE Sweeps Coins Just For Logging In

Can people from Nevada play at Chumba Casino?

Yes, everyone who is 18 or older can register for a Chumba account from any state other than Washington to play casino games on Chumba Casino. Chumba offers 70+ games, including slots, blackjack, video poker and roulette.

New players can take advantage of Chumba’s two-part sign-up bonus. When you use our links to sign up for a new account, you will then be able to claim 2 million free Gold Coins and 2 bonus Sweeps Coins. After you’ve completed the registration process, you will next be able to claim a $30 Gold Coin package, which comes bundled with 30 free bonus Sweeps Coins, for $10 when you make your first purchase. No promo code is needed to get your two Chumba Casino welcome bonuses. Just use our links when you register for a Chumba account.

You can use Gold Coins and Sweeps Coins to play all casino games. When using Sweeps Coins mode to play, you can redeem any winnings for cash prizes. Sweeps Coins cannot be bought, so you don’t need to buy anything to play casino games for free for a chance at cash prizes.

Chumba Casino players have landed top prize jackpots good for more than 1 million Sweeps Coins, which can be redeemed for more than $1 million in cash prizes. Chumba online casino Sweeps Coins are always given away for free. However, if you run out of Sweeps Coins and want to keep playing, you can buy Gold Coins and keep playing in Gold Coin mode.

You cannot exchange Chumba Online Casino Gold Coins for money or redeem them for prizes. Your winnings when you’re playing in Gold Coin mode are also awarded as Gold Coins, which you can use to play more Chumba social casino games.

Why you should sign up for Chumba Online Casino

  • $30 Gold Coin package for $10 on first purchase.
  • Two Sweeps Coin bonus on registration.
  • 70+ games, including progressive slots.
  • Redeem Sweeps Coins for cash prizes.
  • Legal in every state except Washington.

Read on to learn more about Chumba Casino’s two-part welcome bonus and much more.

Chumba Casino bonus code February 2021

You can register for a Chumba Casino account if you are 18 or older, and located anywhere in the United States except Washington state.

Be sure to use our links when you’re ready to open an account to get the maximum benefit of Chumba Casino’s two-part sign-up bonus. No promo code is necessary. First, you will get 2,000,000 Gold Coins and Bonus 2 Sweeps Coins FREE on Sign Up for a new Chumba Casino account.

Next, you will be able to get a $30 Gold Coin package, including 3,000,000 Gold Coins for just $10, plus Bonus Free 30 Sweeps Coins!

Online CasinoChumba Casino
Promo Code None — use links
No Purchase Bonus2 Sweeps Coins free on sign-up
Purchase Bonus$30 Gold Coin package for $10
Last UpdatedFebruary 2021

Chumba social casino promotions

Free Sweeps Coin prizes are regularly given away on Chumba online social casino’s Facebook site. You may qualify for a Facebook daily giveaway prize just for sharing a Chumba Online Casino post, or coming up with the correct answer to a trivia question about a Chumba Casino game.

Usually Chumba randomly selects 10 winners from all correct answers to receive a prize of five free Sweeps Coins. Chumba Casino does not use a loyalty program since you don’t need to make a purchase to play casino games in sweepstakes mode.

How to play Chumba Casino

Completing the registration process to open a Chumba account in Nevada is simple and will take just a few minutes. Be sure to click on one of our links when you register so that you will be able to get the full benefit of Chumba online casino’s two-part welcome bonus. You don’t need a promo code for either offer; just use our exclusive links when you register.

Once you navigate to Chumba from your desktop or mobile web browser, choose the sign-up button located at the top of the welcome screen. You can complete the registration process directly on the Chumba Casino site or with your Facebook login.

To open your Chumba account with Facebook, you will need to log in to your Facebook page during the registration process. If you want to sign up directly on the Chumba Casino site, you will need to fill in the following information:

  • Your name as listed on your official ID.
  • Your email address.
  • A password.

Finally, before you can start playing sweepstakes-based online casino games for the chance at cash prizes, you will need to look over and agree to the site’s terms and conditions when you first log in to your new account.

Chumba social casino software

Chumba Online Casino no longer offers a dedicated app for mobile devices and tablets. However, that doesn’t mean you can’t play Chumba Casino games from your smartphone. The Chumba Casino platform is built on HTML5, which means that the site is fully compatible with Android and iOS devices and tablets.

Just use your device’s browser to visit the Chumba online casino website, and you will be able to register for an account and play casino games on the go. The website seamlessly resizes to scale on most screens. The Chumba Online Casino site is simple to navigate, and everything is easily accessible from one page.

The following links are displayed across the upper portion of the page:

  • Home
  • Game Lobby
  • Casino Strategy
  • About Us
  • Contact

Chumba Online Casino does not provide a search filter to sort games, but it’s easy enough to find the game you’re looking for under headings that include all games, blackjack, slots, video poker and roulette.

When you’re ready to play Chumba casino games, select a game by clicking on its graphic and your game will load. You can find your gaming and transaction histories, as well as a link to contact customer support under the menu tab at the top of the page.

What games does Chumba Casino have?

When Chumba Online Casino launched in 2017, all of its casino games were exclusive titles developed in-house. These days, Chumba Casino also offers select titles from licensed game developers.

Chumba Casino offers a game library of 70+ titles, including casino slots and progressive titles, as well as table games, including video poker, blackjack and roulette. All games are playable in either Gold Coin mode or Sweeps Coin mode. Gameplay is the same whether you’re using Gold Coin or Sweeps Coin mode, but keep in mind that only spins made in Chumba Casino Sweeps Coin mode provide a chance for prizes.

More than 1 million Sweeps Coins have been awarded to gamers playing Chumba’s FireShot Jackpot series of progressive slots games. A number of gamers have redeemed over $1 million in cash prizes playing the jackpot series, including one player who hit a top prize of over 1.8 million Sweeps Coins.

Games that make up Chumba’s FireShot Jackpot series are Bombshell Jackpots, Reelin ’n’ Rockin’, Stampede Fury and Triple Double Fever. It’s a good idea to read each game’s rules before you play, as each game may have variations.

Slots

You will find 50+ slots on Chumba online casino. On top of the FireShot Jackpot series, other jackpot games include Vikings of the North, Stallion Grand, Duskmoon Faire, the Big Goreela and Cupid’s Fortune.

Table games

Chumba Casino’s table games can be played with either Gold Coins or Sweeps Coins. You will find one version each of blackjack, jacks or better, video poker and roulette on Chumba Casino.

How do Chumba Casino sweepstakes work?

Here’s a description of the casino:

Gold Coins are a social casino currency and, as such, do not have a monetary equivalent. Any winnings from games played in Gold Coin mode will also be awarded as Gold Coins, which you will only be able to use on more gameplay. Chumba Online Casino will periodically add more Gold Coins to your account, or you can purchase more.

Sweeps Coins are a sweepstakes-model currency. You cannot buy Sweeps Coins. When you play games in Sweeps Coin mode, your winnings will also be paid out as Sweeps Coins, which can be redeemed for cash prizes. To meet Chumba Casino’s requirements, Sweeps Coins winnings must be played through 1x before you can turn them in for cash prizes.

You can earn Sweeps Coins from Chumba Casino bonus giveaways and from any winnings you receive while playing games in sweepstakes mode. Bonus Sweeps Coins are awarded just for registering a new Chumba Casino account when you use our links to visit the site. No promo code is needed.

Bonus Sweeps Coins will also be awarded with purchased Gold Coin packages. Read on for more information on other ways to get more free Sweeps Coins.

How to purchase Gold Coins

You will be able to buy Gold Coins in packages via a number of online banking options accepted by Chumba Casino.

Use our links to register for your new account in order to get the maximum benefit of Chumba’s $30 Gold Coins package for $10 when you make your first purchase. Included in the package are 30 bonus Sweeps Coins. No promo code is needed to qualify for Chumba’s two-part welcome bonus.

Chumba Casino will accept credit and debit cards, Skrill and direct bank transfers. Chumba Online Casino does not accept Facebook and PayPal online banking methods any more.

Chumba Casino Sign In

How to get free Sweeps Coins at Chumba Casino

In Chumba Casino’s sweepstakes model, you cannot purchase Sweeps Coins; you can obtain them free of charge using a variety of methods, including:

  • Gold Coins package purchases bonuses.
  • Through the mail.
  • Chumba Facebook giveaways.

How many bonus Sweeps Coins you will receive with each Gold Coins package will vary depending on the number of Gold Coins purchased. Chumba Online Casino will also credit your account with five Sweeps Coins for free when you send a request through regular mail. Use a #10 envelope to send a longhand request for Sweeps Coins to:

VGW RMG Limited

Chumba Casino Sweepstakes Department

PO Box #8486

Portsmouth, NH 03801

Write your name and address in the return address area on the outside of the envelope. Finally, write “Sweepstakes Credits” on the outside of the envelope. Everything must be readable or your request will be invalidated.

Chumba’s daily Sweeps Coin giveaways on its Facebook page typically award five Sweeps Coins to a randomly selected number of eligible entries.

How to redeem Sweeps Coins

To get started, click on the redeem tab in the drop-down menu under your account. You must have at least of 100 Sweeps Coins winnings received from Sweeps Coins-mode gameplay to start the redemption process for cash prizes.

Your cash prize redemption will be transferred into whatever banking account or e-wallet you used to make Gold Coin purchases. Facebook and PayPal payment services are no longer accepted online banking options for redemptions and purchases.

For verification purposes, Chumba Online Casino may require you to upload additional documents. Once your identity can be verified, you will receive an email with a personal identification number. You’ll need to use the same PIN whenever you turn your Sweeps Coin winnings in for cash prizes.

Chumba Online Casino will usually verify your redemption account details within five days. Requests to redeem any Sweeps Coin winnings typically will be processed in about 48 hours.

Chumba Casino customer support

Chumba Casino’s terms and conditions work doubly well as a thorough and organized FAQ section. If you need further help with your question, you can reach out to Chumba Casino customer support using one of the following ways:

  • Chumba Casino’s Facebook page.
  • Standard “contact us” query form.
  • Email at [email protected]

Chumba Casino has an active Facebook team. Posting a question on Chumba’s Facebook wall may be the quickest way to reach customer support. Alternatively, you can click on the menu at the top right side of the Chumba page and choose “contact us” to use a standard ZenDesk query form.

Whether you write an email or post a question or complaint on Chumba Casino’s Facebook page, you will need to include your user and legal names, and a detailed explanation of your question.

Is Chumba Casino legit?

Originally live in 2017, Chumba Casino is a leading online social gaming site owned by parent company VGW (Virtual Gaming Worlds) out of Malta.

In 2016, VGW launched Global Poker, a social poker site, which uses a similar sweepstakes model. This allows players from all over the United States to legally playonline poker for cash prizes.

As long as you are at least 18 years old, you can legally play casino games on Chumba Casino from any state in the US, other than Washington. Chumba Online Casino abides by the laws where it operates in both the United States and in Canada.

In addition, Chumba Casino’s license is regulated by the Malta Gaming Authority. The fairness of Chumba Casino’s games is guaranteed by iTech Labs.

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Player Experience
4.0
Game Variety
3.0
Purchase & Redemption
4.0
Mobile App
3.0
Customer Service
4.0
Service

Bottom Line

Chumba Casino is great for people who casually enjoy casino games but don’t want to spend money.Daily login bonuses give players all the coins they need to play tables games and slots. However, you may need to save a few days of login bonuses to play big.

Currently, sports bettingoronline poker are not available. Basically, if the free-to-play Facebook games from the mid-2000s were your thing, you’ll like Chumba Casino Colorado.

Bonus & Offers
Easy Banking
Play Free
Colorado's best option for online casino action!

See Chumba in Action

Chumba Casino Promo Code 2021

At Chumba Casino, new players get a special $10 deal for 3M Gold Coins and 30 Sweeps Coins giving players the most per dollar on Sweeps Coins when they follow ourChumba Casino link with no promo code needed!

Coin packages are available for players who want to buy extra coins at Chumba Casino. Bettors can buy Gold Coins to play all the games they want. But many of these Gold Coin packages also come with Sweeps Coins, which are used to claim cash prizes. Naturally, the larger the pack of Gold Coins players buy, the more Sweeps Coins they’ll receive with their purchase. Here are the current purchase packages in Colorado:

PriceGold CoinsSweeps Coins
$1500,0000
$51,000,0005.05
$10*3,000,00030
$104,000,0000
$205,000,00020.50
$10035,000,000104
$300120,000,000315

*This is a bonus deal that’s discounted from $30.

Service

Once bettors decide on a package to buy, they have one form to fill with their name, birth date, and address before getting to the payment page. After that, purchase is as easy as filling in credit card or Skrill information to check out. There may be additional identity verification measures if players win a cash prize. However,over 90% of players play for free, so only a few players need to worry about stringent identity verification measures.

Chumba Player Experience






Playing online is never the same as playing at a retail casino. However, Chumba Casino offers flashy slots games and seamless gaming in their players’ browsers. The games are stable and run smoothly. The website is virtually glitch-free, which helps maintain gaming integrity. Players can let themselves go and pretend they’re at a Vegas slot machine or a table game.

However, some of the game displays make betting correctly a matter of trial and error. Changing my bet amount on roulette, for example, involved finding the hidden chips on the bottom of the screen. Some of the other games share that issue, too. That yanks players out of the immersive gaming experience that Chumba Casino is supposed to provide.

Chumba Casino Customer Service Number

Chumba Game Variety






Chumba Casino offers 70 slot games. They all work similarly, but the different themes may excite some players. For example, Lucky Show is a slot game with three columns and three rows for a total of nine lines. When players decide how much they want to wager, it’s their stake times nine. (A detail I initially overlooked. Two million gold coins go quick when they disappear nine times faster than anticipated.) It’s a bare-bones slot game that could’ve come from anywhere.

Other games are more unique, even among slots. Western Gold is a western-themed slots game with 50 lines instead of nine. Keep that in mind when you choose your stake–a 250-coin stake is a 12,500-coin wager. Its theme makes it more interesting and engaging than a game like Lucky Show. Western Gold also has three jackpots steadily counting higher and higher at the top of the screen. It’s a tantalizing visual that keeps users playing in the hopes they’ll win one of the three jackpots. A 727,000,000-coin jackpot is eye-catching.

Even if it’s a fictional currency.

Finally, players can experience a few table games. There are two roulette tables and a game called Jacks or Better. However, the star of the table game section is blackjack. The chips are clearly marked on the edge of the table, so there’s no mistaking how much players stake on any hand. A sound blackjack strategy has the best chance of regaining lost coins. It’s by no means a guaranteed win. However, winning a few good blackjack hands is infinitely more gratifying–and likely–than crossing your fingers for a fortuitous slot spin.

Chumba Purchase & Withdrawal






Buying coins is easy in Chumba Casino. However, the options available lack the breadth that a traditional casino or a sportsbook may offer. Here’s how players can pay for additional coins:

  • Credit/Debit Card
  • Skrill Wallet
  • Instant Advanced Checking
  • Paysafecard

The credit and debit card options are self-explanatory. However, the remaining three options require a Skrill account to process payments. Skrill is an online payment platform similar to PayPal. Players may not have a Skrill account set up, but it’ll be necessary if players don’t want to use their credit or debit cards.

There are only two redemption options. The first is trading at least 10 sweep coins for a gift card. The second is trading 100 sweep coins for $100. However, these have to be sweep coins that players have played with. Chumba Casino tracks played and unplayed coins, so players don’t have to worry about keeping track. They just have to keep playing and hitting lucky streaks to win enough sweep coins to redeem rewards.

Chumba Casino Scam Report Customer Service

Chumba Mobile App






Chumba Casino does not have an iOS or Android app. However, users can play Chumba Casino games in-browser on their smartphones. Players can log in with Facebook or an email and password, so getting on is easy.

Once they’re logged in, players can scroll through different game categories. Players can browse the categories at top of the screen, which include slots, jackpot games, and table games. However, players can also scroll down to find recently played games, top games, recommended picks, and new games.

Several games have to be played horizontally, but that’s a small annoyance compared to the lack of a ‘back’ button. To get back to the home page, players have to click the Chumba Casino logo in the top left corner of the screen. There’s no indication that logo does anything, so it’s easy to miss. However, it’s a vital navigation tool that’s hidden in both the computer and smartphone displays.

Overall, the mobile website is a strong substitute for an app. But having a dedicated app would reduce the need for loading screens and–executed well–would streamline players’ gaming experiences. It could also fix a few of the website’s display and navigation issues.

Chumba Customer Service






There are two readily available ways to reach Chumba Casino’s customer service. The first is the online submission form where users can type a message and send it to the customer service team. The second is the FAQ page buried in the website with a few answers to some common questions. The FAQ page is sparsely populated, so players are better off reaching out to customer service directly.

An office phone number and a clearer and fuller FAQ section would’ve been a stronger show of customer support. But overall, Chumba Casino’s customer service is accessible.

Overall Score






Playing at Chumba Casino isn’t the same as going to Vegas and hitting the Strip. However, it’s a fair substitution for players who want to scratch their casino game itches. It’s free-to-play, but users can buy in-game currency if they want to make bigger plays. It’s a fun pastime, but it could improve in a few areas. More games would make it feel more like a casino, and an app would potentially improve site navigation and performance. Players can trust Chumba Casino to pay winnings as advertised. It’s not easy to win, but all players have the same chance to win.

Even if they don’t buy any of the coin packs.

Five Minute Guide To Colorado Sweepstakes Casinos

Colorado may not have online casinos, but it does have websites where players can play casino games for free. Chumba Casino lets players play casino games with gold coins they receive upon signup. However, players can also buy packs of gold tokens and get sweeps coins as part of those purchases. Sweeps coins can be used to redeem cash prizes, which makes them valuable to ambitious players.

But these purchases are optional. Users can play these games without spending a dime.

Colorado doesn’t allow online casinos, becausestate law“prohibits the transmission or reception of gambling information by any means.” However, Chumba Casino is a free-to-play sweepstakes gaming site, so it is not an internet gaming site as defined by Colorado law.

Sweepstakes casinos may seem foreign to many players. However, anyone who’s interested in playing casino games without the required financial risk should know how they work. Here are a few common points of confusion we can clear up.

How Do Colorado’s Sweepstakes Casinos Work?

Colorado’s sweepstakes casinos offer players the chance to win cash prizes without having to pay to earn them. Users who want to play for free can rack up daily login bonuses. However, they can also buy coin packages to play with more coins at once. If players get enough sweeps coins, they can redeem them for cash, regardless of whether they paid for those coins.

Chumba Casino uses these prizes to promote their coin packs. However, players who play with and win enough coins can make it to a cash prize without paying. That’s what makes Chumba Casino a sweepstakes casino.

How Do Purchases Work At Chumba Casino’s Colorado Site?

Buying coins is as easy as clicking the option to buy at the top of the screen, filling out a form, and entering payment information. Players can choose from seven purchase options and buy the pack they think they’ll get the most value out of. They’ll have to fill a form out with a few bits of personal information for their first purchase. However, players can use a credit card, debit card, or a Skrill account to complete the transaction when that’s done.

How Can Players Participate In Entry By Mail?

For players who want to request sweep coins by mail, Chumba Casino has an entry by mail option in their sweeps rules. First, players must mail a 4×6 card in a #10 envelope to:

VGW GAMES LIMITED
CHUMBA CASINO SWEEPSTAKES DEPARTMENT
PO BOX #8486
PORTSMOUTH, NH 03801

Then, players must include their name, account’s email address, and this statement from Chumba Casino’s sweeps rules section:

“I wish to receive Sweeps Coins to participate in the sweepstakes promotions offered by Chumba Casino. By submitting this request, I hereby declare that I have read, understood and agree to be bound by Chumba Casino’s Terms and Conditions and Sweeps Rules.”

How Can Players Win Cash Prizes At Chumba Casino?

Cash prizes come from redeeming sweeps coins. However, sweeps coins only count toward rewards if they’ve been risked in a game. That means customers must play those sweeps coins to make them eligible for prize redemption. That ensures free-to-play users have the same chance to win as their high-paying counterparts. Buying coin packs may give players more coins in their account, they still have to win with them. Players of all stripes will need luck on their side to reap cash rewards.

Is Colorado’s Chumba Casino Site Safe?

Yes. Chumba Casino is a legitimate business. Here are a couple ways that Chumba Casino follows through on its business obligations.

Is The Colorado Chumba Casino A Legitimate Business?

Yes. Chumba Casino is run by Virtual Gaming Worlds (VGW). VGW’s prospectus outlines how Chumba Casino’s sweepstakes model complies with local gambling laws. For example, sweepstakes in Colorado must meet the following requirements:

  • Product purchases may not be a requirement for participating in a sweepstake.
  • Prizes must be awarded based on chance.

Chumba Casino’s business model follows these tenants precisely. Players can get coins for free, making purchases optional and cash prizes within reach of free-to-play players.

VGW’s compliance and transparency is uncharacteristic of illegitimate businesses. It follows the law and has nothing to hide about its business model. Players can trust that Chumba Casino is a legitimate product run by a legitimate company.

Can Players Trust Chumba Casino To Reliably Pay Winnings?

Yes. Ethics aside–they should be a given since VGW is legitimate–Chumba Casino’s business model runs just fine by awarding payouts in a responsive, timely manner. Sweepstakes payouts–players’ cash prizes–come out of Chumba Casino’s gross revenue. Even after these subtractions, Chumba Casino’s Gross Margin is 40-45% of its Gross Revenue.

Chumba Casino is more than profitable enough to award cash prizes. Its business model allows players to play at Chumba Casino redeem rewards if they’re lucky enough to accumulate enough sweeps coins. Whether it’s a gift card or a $100 cash prize, players can depend on Chumba Casino to award prizes reliably.

Chumba Casino FAQ

Players can win cash prizes at Chumba. Players have to collect 100 sweeps coins that’ve been used in-game to redeem $100 in cash prizes. If players blow their sweeps coins on roulette, they probably won’t have much luck. But blackjack offers a chance that players will eek some winnings out of Chumba Casino.

How Old Do Users Have To Be To Play At Chumba Casino?

18. Anyone with an email account can play at Chumba Casino for free. However, Chumba Casino will not award money to a minor. Anyone who wants a cash prize has to pass an identity verification process. That way, Chumba Casino knows they aren’t encouraging minors to spend money to win cash prizes.

No. Chumba Casino is only available in-browser. Users can access Chumba Casino from their phones or computers, but there’s no dedicated app. Since Chumba Casino hasn’t had an app since its 2012 inception, it’s unlikely there will be one now.

Do Players Have To Make Purchases To Play At Chumba Casino?

No. Chumba Casino offers a daily login bonus of 200,000 gold coins and one sweeps coin. Players can accumulate these daily bonuses to play big or they can use a few coins at a time and play it safe. If players keep at it long enough, they can presumably win enough to earn a cash prize.

Every American state except Washington and every Canadian province except Quebec allows Chumba Casino. Washington has a few extra sweepstakes requirements, but Quebec’s requirements often aren’t worth it for companies. No one wants to pay a fee that’s worth 10% of the prize value. However, Coloradans can access Chumba Casino’s games and redeem rewards without a problem.

Once players hit ‘redeem,’ they can either redeem a gift card or a cash prize. Gift card prizes go to the user’s email. Cash prizes go to the financial account or online wallet associated with the account.

Players just have to hit ‘redeem,’ click their desired redemption option, and fill in whatever information Chumba Casino asks for.